If for any reason you wish to cancel your order with us please send an e-mail to sales@toolmix.uk with the following information.
Customer/Order Reference Number:
Contact Telephone Number:
Email Address:
Reason for Cancellation/Return
Any Additional information:
In the event that your order has been dispatched you can return the goods within 30 Days. The goods must be returned in their perfect, un-opened condition and sealed in their original packaging. The costs of returning goods to us will be met by you.
When we receive the goods we will authorise a refund. We will refund for the cost of the goods only.
The goods will remain your responsibility until they have been safely delivered to us. We strongly advise that you insure the goods and get proof of posting in case of loss or damage.
